Effective Date: [10.25.2025]
Immigratefully (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
By accessing our site or engaging with our services, you consent to the practices described in this Privacy Policy. If you do not agree, you should not use our website or services.
Privacy Policy Section for SMS Messaging
SMS Communications
Immigratefully may use text messaging (SMS) to communicate with clients regarding immigration services, service updates, appointment reminders, document requests, and other service-related information. By providing your phone number and opting in through our website, email, or during service onboarding, you consent to receive SMS messages from Immigratefully.
Message frequency may vary based on your service activity. Standard message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message.
Data Use and Sharing
We respect your privacy. Your contact information, including your mobile number, will only be used to provide the services you requested and will not be sold, rented, or shared with any third parties for marketing purposes. Immigratefully may share limited data with contracted service providers solely for the purpose of delivering immigration services or managing communication systems (e.g., Twilio).
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect client information against uauthorized access, alteration, or disclosur
1. Information We Collect
We collect information in several ways:
1.1 Personal Information You Provide
When you interact with us, you may provide:
Full name, mailing address, phone number, and email address
Immigration-related details (family relationships, visa history, country of origin, case information, etc.)
Payment information (credit/debit card number, billing address, transaction details)
Identification or supporting documents (e.g., passports, birth certificates, marriage licenses) for application preparation
Communications (emails, phone calls, live chat transcripts, form submissions)
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
IP address, browser type, and operating system
Device identifiers (desktop, mobile, tablet)
Geographic location (city/region level)
Date, time, and duration of site visits
Pages viewed and links clicked
Referring/exit websites
Cookies, tracking pixels, and analytics data
1.3 Sensitive Information
We may collect sensitive personal data only when voluntarily provided, such as immigration history or family status. This information is used solely for the purpose of providing consulting services and will never be sold or misused.
2. How We Use Your Information
We use your information to:
Provide services at your direction (document preparation, form assistance, resources).
Respond to inquiries and provide customer support.
Process payments securely and issue receipts.
Deliver service updates, reminders, and relevant communications.
Improve website functionality, services, and customer experience.
Comply with legal obligations (e.g., recordkeeping).
Prevent fraud, unauthorized access, and abuse of our services.
We will never use your information to provide legal advice, as Immigratefully is not a law firm and does not provide legal services.
3. Legal Basis for Processing (For GDPR Compliance)
If you are located in the European Union or another jurisdiction requiring lawful basis for processing, we process your personal information under these grounds:
Consent – You give consent by providing your information.
Contractual Necessity – We process data to deliver services you request.
Legitimate Interests – We use data to improve services, detect fraud, and maintain site security.
Legal Obligations – We may retain or disclose information where required by law.
4. Sharing and Disclosure of Information
We may share your information in limited circumstances:
With Service Providers – Payment processors, IT providers, email platforms, and analytics vendors.
With Government Agencies – Only when you explicitly direct us to prepare and submit forms (e.g., USCIS, Department of State).
For Legal Compliance – If required by subpoena, court order, or applicable law.
Business Transfers – If Immigratefully is merged, acquired, or reorganized, data may be transferred as part of business assets.
We do not sell or rent personal information to third parties.
5. Data Retention
We retain personal information only as long as necessary for:
Completing requested services
Meeting legal and regulatory obligations
Resolving disputes or enforcing agreements
Documents may be securely deleted after services are completed unless longer retention is required by law or requested by you.
6. Data Security
We employ multiple safeguards to protect your information:
Encryption – All sensitive data (payments, personal details) transmitted via SSL/TLS encryption.
Access Controls – Restricted access to personal data by authorized staff only.
Data Storage – Secure servers with firewall and intrusion detection systems.
Employee Training – Staff are trained on data privacy and confidentiality.
Third-Party Compliance – Vendors must follow strict security protocols.
Despite these measures, no system is 100% secure. You acknowledge the risk of transmitting data online.
7. Cookies and Tracking
We use cookies, beacons, and similar technologies to:
Enhance user experience (remembering preferences)
Analyze site traffic and performance (via Google Analytics or similar tools)
Provide targeted advertising (where applicable)
You may disable cookies in your browser settings, but doing so may limit website functionality.
8. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
Access – Request a copy of the personal data we hold.
Rectify – Correct inaccuracies in your data.
Delete – Request deletion of your personal information.
Restrict – Limit how we process your data.
Data Portability – Request transfer of your data to another provider.
Opt-Out – Decline marketing communications at any time.
To exercise these rights, contact us at help@immigratefully.com.
9. Third-Party Links
Our website may include links to third-party websites for additional resources. We are not responsible for their content or privacy practices. Review their policies before sharing personal data.
10. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal data from minors. If we discover such information, we will delete it immediately.
11. International Data Transfers
If you access our services outside the United States, your data may be transferred and stored in the U.S. By using our services, you consent to such transfers subject to applicable laws.
12. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date. Significant changes may be communicated directly via email or site notice.
13. Contact Information
For questions about this Privacy Policy or how your data is handled, please contact us:
Immigratefully
34-18 Northern Blvd, Long Island City, NY 11101
info@immigratefully.com929-928-0171